SmartRestro ("we", "us", "our") is a restaurant management SaaS platform operated from Pakistan. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use SmartRestro's services at smartrestro.pro.
By using SmartRestro, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the service.
Short version: We collect only what we need to run your account and deliver the service. We never sell your data. We never show you ads. Your restaurant data belongs to you.
When your customers place orders through your SmartRestro-powered site, their data (name, phone, address, order history) is collected on your behalf. You are the data controller for your customers' data — SmartRestro is the processor.
We do not use your data for advertising. We do not sell your data to any third party. We do not share your restaurant's business data with competitors or marketplaces.
Your data is stored on secure cloud servers. We implement industry-standard security measures including:
No security system is 100% impenetrable. If a data breach occurs that affects your personal data, we will notify you within 72 hours as required by applicable law.
Regardless of where you are located, you have the following rights:
To exercise any right, contact us at support@smartrestro.pro or WhatsApp. We will respond within 30 days.
SmartRestro is a business software platform intended for adults (18+). We do not knowingly collect personal data from anyone under 18. If we become aware that a minor has created an account, we will delete it promptly. If you believe a minor has provided us data, contact us immediately.
SmartRestro is available globally. If you are accessing the service from outside Pakistan, your data may be transferred to and processed in Pakistan or other countries where our service providers operate.
If you are in the European Economic Area, you have additional rights under GDPR including the right to lodge a complaint with your national data protection authority. Our legal basis for processing is: contract performance (to provide the service), legitimate interest (security, fraud prevention), and consent where explicitly given.
California residents have the right to know what personal data is collected, request deletion, and opt out of sale. We do not sell personal data — this right is automatically satisfied. Contact us to exercise access or deletion rights.
SmartRestro complies with the Personal Data Protection Bill (PDPB) framework applicable in Pakistan. As a Pakistani company, we are committed to responsible data handling in accordance with local regulations.
Data stored for Pakistani users is processed in compliance with applicable Pakistani data protection requirements. For any concerns regarding data processing in Pakistan, you may contact the relevant regulatory authority.
We may update this Privacy Policy periodically. When we make significant changes, we will notify you by email and display a notice in your dashboard. The "Last updated" date at the top of this page will always reflect the most recent version.
Continued use of SmartRestro after changes take effect constitutes acceptance of the updated policy.
For privacy-related questions, requests, or concerns:
We aim to respond to all privacy requests within 30 days.